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Frequently Asked Questions
What is your return and exchange policy?
Ecomlight offers a 14-day return window for unused items in original packaging, along with a 12-month warranty for manufacturing defects. Refunds are processed once items are inspected and approved.
How long does delivery take?
Orders typically ship within 1–2 business days. Delivery times vary by region, but most customers receive their products within 2–5 working days.
Do you offer bulk pricing for contractors or resellers?
Yes. We offer tiered discounts for bulk orders. Please contact us via the Wholesale tab, WhatsApp or at info@ecomlight.co.za for a custom quote.
How long do the lights stay on after charging?
Depending on the model, Ecomlight fixtures offer 8–48 hours of continuous illumination after a full day’s charge.
Are your lights waterproof and weather-resistant?
Yes. All Ecomlight products are IP65 or higher — meaning they’re dust-tight and protected against rain, wind, and outdoor exposure.
What makes Ecomlight solar lights different from others?
Ecomlight lights combine ultra-efficient solar panels, high-lumen LED output, and durable waterproof casings. They're engineered for South African conditions — reliable during load shedding, and built to last.











































